Your account needs to be at least 30 days old with 50 karma to post anywhere other than the stickied help thread. To stop receiving automated text messages, please text STOP to (469) 529-1133. You may opt-out of the NotifyMe text alerts program at any time. Can I Track Lasership Packages Without a Tracking Number Does Circuit Offer Better Tracking Than LaserShip How Late Does LaserShip Deliver How Long Does. Please follow reddiquette and read the subreddit rules before posting here. This will only apply to event(s) related to the tracking number. By entering the tracking number Lasership provides or the Lasership reference number, all your shipment’s latest updates will be displayed in a blip. If you have questions or need help, please use the stickied help thread. Our LaserShip tracking tool has made it super easy for you to instantly track & trace Lasership shipments in real-time. ©2021 Cox Media Group Todd Ulrich, WFTV.Please try to focus on community-oriented content, such as news and discussions, instead of individual-oriented content. LaserShip has evolved into a leading provider of same-day and next-day delivery services for premier e-commerce and product supply-businesses. for shippers that desire reduced transit times and increased flexibility within their supply chain. If you are on the go, you can use our Circuit Package Tracker app available in your mobile device’s app store.
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Wright used her receipts to get full refunds from the retailer. Specialties: Founded in 1986, LaserShip is a parcel carrier facilitating last-mile delivery to the eastern U.S. With the Circuit Package Tracker, all you need to do is enter your tracking number in and within seconds, you will know exactly where your package is. Keep all your records and security camera pictures if possible so you can dispute a missing package. Until a package arrives at your front door, the seller is responsible for what happens to your purchase. Shipping 669 Returns 403 Quality 528 Positive reviews (last 12 months): 3.4 View ratings trends 172 See all photos To make things worse, the 2 customer service reps I spoke to told me that 'technically, its not our fault.' There was no reason to not put the box at the covered front door, other than laziness. On its Facebook page, the company says it’s the largest regional parcel carrier in theĮast Coast and allows consumers to receive products hours after ordering. Ulrich reached out to LaserShip by voicemail and email but didn’t get a response. Anything more than 20 boxes is an extra 5. The pay is quite diffrent in the afternoon routes. After I am finished with the morning route I go back to the warehouse and I am assigned another 22-27 boxes. ‘Well it might have grown legs and walked away,’” Marc Bermudez said. Each morning I am assigned 72 boxes, each box I deliver is 1.35. “He kinda almost laughed, made a joke about it. Track all your LaserShip international shipments in real-time with our container tracking software. Eventually the retailer gave them a refund but they said a LaserShip manager never took them seriously. You can access support directly from LaserShip both via phone and website using the contact details provided below: Phone. She and her husband, Marc Bermudez, said the shipper failed to deliver a rare pair of Air Jordans. “It never arrived at our door,” Chrissy Bermudez said. Another complained that the package was nowhere to be found and he wishes he could give the company (Lasership)0 stars.Īction 9 first investigated LaserShip complaints a year ago. One customer wrote he had multiple packages that had been “lost” by the company. READ: Years after the Vietnam War, some vets still denied benefits for Agent Orange exposureĪction 9 found at least eight complaints from local consumers in recent weeks. There were nearly 1,400 complaints about delivery issues. LaserShip has an A-plus rating at the Better Business Bureau, but if you look behind the numbers, there’s been a troubling trend.Ĭomplaints skyrocketed in the past 12 months. “It took several phone calls and several email correspondences with them to finally say we don’t know where the package is.” In the wake of COVID-19, regional parcel-delivery firms like LaserShip have been in huge demand as retailers inundated with e-commerce orders look for delivery capacity anywhere they can find it. She claimed that the items were never delivered and her security cameras didn’t capture any deliveries.Īccording to Wright, she complained for two weeks before the company admitted she was right. The Tennessee service will increase LaserShip’s overall delivery coverage by 18, the company said. Wright received text notifications from LaserShip stating that two packages were left at her front door. We are currently experiencing technical difficulties which is causing a delay in being able to track packages on our website.
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